Support & Maintenance
Don't let technical issues slow down your business. I provide comprehensive website support and maintenance to keep your site secure, fast, and running smoothly 24/7.
Maintenance Services
Reliability is key to your reputation. I provide comprehensive maintenance to keep your website performing flawlessly.
Security Management
SSL, firewall, malware protection
Performance Monitoring
Speed optimisation & Core Web Vitals
Content Updates
Text, images, pages, SEO optimisation
Technical Updates
CMS, plugins, themes, compatibility
Backup Solutions
Automated backups & disaster recovery
Analytics & Reporting
Performance reports & insights
Support & Maintenance Plans
Choose the plan that fits your needs and budget. All plans include core maintenance services.
Essential
Perfect for small websites
- Monthly security updates
- Weekly backups
- Basic uptime monitoring
- Monthly performance report
- 3 hours of content updates
- Email support (48h response)
Professional
Ideal for business websites
- Weekly security updates
- Daily backups
- 24/7 uptime monitoring
- Bi-weekly performance reports
- 7 hours of content updates
- Priority email support (24h response)
- Basic SEO monitoring
- Plugin/theme updates
Enterprise
For mission-critical websites
- Real-time security monitoring
- Hourly backups
- Advanced uptime monitoring
- Weekly performance reports
- 15 hours of updates/changes
- Phone + email support (4h response)
- Advanced SEO monitoring
- Emergency support included
- Monthly strategy consultation
Need Emergency Support?
Website down? Security breach? Critical issue? I provide emergency support for urgent situations that can't wait for regular business hours.
Support Service FAQs
Common questions about website support and maintenance services.
Comprehensive support includes security updates, daily backups, uptime monitoring, performance optimization, content updates, plugin maintenance, and technical issue resolution.
Response times vary by plan: Essential (48h), Professional (24h), Enterprise (4h). Emergency support is available for critical issues on higher-tier plans.
Yes, we provide support for any WordPress site or custom website. We'll audit your site first to understand the setup and recommend the best support approach.
Yes, you can upgrade, downgrade, or cancel with 30 days notice. No long-term contracts or cancellation fees - just reliable ongoing support when you need it.
Keep Your Website Running Smoothly
Don't wait for problems to arise – start with proactive website maintenance and support today. Choose a plan or contact me for a custom solution.
Choose Your Plan ➔